The timing for this course is perfect because of the projects I am working on in my workplace. I am coordinating a training series across our 7 branches with our Payroll Specialists and there is recruiting to be done. This training series will accomplish a few goals:
The topic of this past week's course stimulated thoughts for a session I will facilitate to train those who are interested in training. Many on the staff like the idea of training, but facilitation is a different game for them to play. This week's information along with the reading I have done has provided me with a foundation to begin this effort. In addition, if the outline is acceptable I will use this for my Special Topic presentation.
This is the first undertaking of this kind in my organization and I am fortunate to have the opportunity. This opportunity is unique in other aspects, as well. First, we use a hybrid of online learning where we combine teleconferencing via Go To Meeting. The Support / IT team has been great in working through any technical issues in our environment. Many of the issues are related to networking challenges with Citrix, which goes over my head. I am grateful to have this support.
The second unique challenge is working with staff members who are accustomed to face to face facilitation and being lectured where the exchange of ideas is often limited. This is understandable since the environment they work in is compliance and process driven. My effort to get past this will be to work with them to share some of the skills of an e-moderator along with how to use the Go To Meeting application effectively.
Here is the rough outline for the session to train the trainers or train the facilitators:
Introduce myself - an advantage is I have met most of them face to face. A big plus with building rapport.
Ask if there are any reservations from the start - I am thinking they will be somewhat open since most are excited about the opportunity.
Facilitate a discussion about what they feel makes a good facilitator, what will be different about this type of facilitation versus in their local branches, was does learner centered mean and some hints to keep the session moving.
I will follow this with the support they will receive from me and our IT support team, my expectations of them and finally, a demonstration to Go To Meeting features.
This session will have happened the Wednesday before my presentation so I will have some initial results for the Special Topics presentation the following Monday.
- Provide a development opportunity for those who are interested in facilitation
- Coordinate the training effort on a national basis which will connect people in other branches
- Standardize the training effort. In other works, information will be delivered in a consistent manner with standardized material and instruction.
The topic of this past week's course stimulated thoughts for a session I will facilitate to train those who are interested in training. Many on the staff like the idea of training, but facilitation is a different game for them to play. This week's information along with the reading I have done has provided me with a foundation to begin this effort. In addition, if the outline is acceptable I will use this for my Special Topic presentation.
This is the first undertaking of this kind in my organization and I am fortunate to have the opportunity. This opportunity is unique in other aspects, as well. First, we use a hybrid of online learning where we combine teleconferencing via Go To Meeting. The Support / IT team has been great in working through any technical issues in our environment. Many of the issues are related to networking challenges with Citrix, which goes over my head. I am grateful to have this support.
The second unique challenge is working with staff members who are accustomed to face to face facilitation and being lectured where the exchange of ideas is often limited. This is understandable since the environment they work in is compliance and process driven. My effort to get past this will be to work with them to share some of the skills of an e-moderator along with how to use the Go To Meeting application effectively.
Here is the rough outline for the session to train the trainers or train the facilitators:
Introduce myself - an advantage is I have met most of them face to face. A big plus with building rapport.
Ask if there are any reservations from the start - I am thinking they will be somewhat open since most are excited about the opportunity.
Facilitate a discussion about what they feel makes a good facilitator, what will be different about this type of facilitation versus in their local branches, was does learner centered mean and some hints to keep the session moving.
I will follow this with the support they will receive from me and our IT support team, my expectations of them and finally, a demonstration to Go To Meeting features.
This session will have happened the Wednesday before my presentation so I will have some initial results for the Special Topics presentation the following Monday.
1 comment:
Hey Julie,
Good luck with your work project(s). I really think the Zhang and Ge article (Reading folder for Wk 5 or 6, can't remember) will help you navigate the group trust and collaboration-building efforts. Dr. Zhang's article covers this very aspect. Basically, from the sounds of it, should you be able to have at least an initial face-to-face meeting for some initial team-building activities, online communication won't be so difficult.
Nice reflection,
Brad.
Post a Comment